Returns & Exchanges

At MÁDARA, we want you to be completely satisfied with your organic beauty routine. If a product doesn't meet your expectations, you can return it within 30 days of receipt for a full refund or exchange.

1

Initiate Your Request

Contact our customer care team or log into your account portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

2

Prepare the Package

Ensure the items are unused, in their original sustainable packaging, and securely packed to prevent damage during transit.

3

Ship the Items

Attach the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing